IsaDiary™ - Frequently Asked Questions
- Q: What is IsaDiary?
- IsaDiary is an on-line coaching system that helps reduce stubborn pounds, boost energy and improve wellness through Nutritional Cleansing.
Subscribe to IsaDiary free e-mail coaching and you'll receive a daily e-mail to help you complete the system of your choice. Each e-mail includes specific instructions, practical advice and health information to help you successfully complete your Isagenix system and adopt a Nutritional Cleansing lifestyle.
While you await for your product order to arrive, you will also receive six preliminary e-mails that support your preparation for using the product system.
Subscription e-mails are sent the evening (North America time zones) before the day it may apply to.
- Q: Can anyone sign up for IsaDiary?
- Yes, IsaDiary is for any Isagenix System user. Help new Associates and Preferred Customers to be successful with their systems by referring them to the IsaDiary website.
- Q: How do I reset my subscription to the beginning of the product system?
- If your product has arrived and you'd like to begin your system today, please e-mail subscriptions@isadiary.com with the subject line "Reset System". This request is processed automatically.
- Q: How do I adjust my subscription to a particular day of the product system?
- Determine which e-mail you want to receive, considering the following:
- The first 6 subscription e-mails are pre-product e-mails.
- The 9 day subscription has 2 pre-cleanse days before beginning the System.
- Requests processed after 5pm MST are considered the e-mail for the next day.
Send an e-mail to subscriptions@isadiary.com with the subject line
"Jump to (#)". Replace the # sign with the number of the e-mail you want to arrive. Note: The parenthesis around the email number are required. This request is processed automatically.
- Q: What do I do if I have not received IsaDiary e-mails?
- Our team is working ongoing to maintain and improve e-mail deliverability. You may always browse IsaDiary daily coaching messages from our IsaDiary Archive.
Please check your spam filter and add "subscriptions@isadiary.com" to your e-mail address book. It is also valuable to contact your e-mail service and request that they allow all e-mails from "IsaDiary.com" to be delivered. (You will need to subscribe again to initiate another subscription confirmation e-mail to be sent.)
If these delivery efforts are unsuccessful, please subscribe using an alternate e-mail account with a different service.
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